Refund & Cancellation Policy
-
Cancellation:
- Customers can cancel their registration for a webinar up to 24 hours before the scheduled start time to be eligible for a refund.
- No cancellations or refunds will be accepted after this period.
-
Refund Process:
- Refunds will be processed within 7 working days from the date of cancellation approval.
- The refund will be credited to the original payment method.
-
No-Show Policy:
- If a customer does not attend the webinar, no refund will be provided.
-
Rescheduling:
- If the event is rescheduled by Mindxprt, customers will be given the option to attend the new session or request a full refund.
-
Technical Issues:
- If a participant faces technical issues preventing access to the webinar, they must report it within 1 hour of the start time for assistance or rescheduling.